Inbound Marketing
Order Taking | Catalog Order Process | Direct Response Call Handling | Registration/Reservation | Third Party Verification | Customer Service/Help Desk | Message Center
Order Taking:
No matter how large, small, or complex your order taking needs are, AMERITEL has the order taking expertise to work for you. We take great pride in getting the order right for our clients. AMERITEL's blend of highly trained people and flexible technology will give your business the edge it needs over the competition, helping your business increase revenue and decrease costs.
AMERITEL has the capacity and capability to service thousands of calls each day. We custom tailor programs to meet and exceed client objectives. Our order taking system allows AMERITEL to custom script your program with logical call progression and work from your database to look up customer information and update accordingly. Our system effectively facilitates even the most complex up sell, cross sell, and special offer initiatives. Accurate totals with applicable shipping and handling and taxes can be communicated. AMERITEL records all calls taken for quality assurance purposes.
Our representatives have all the necessary information at their disposal to represent your business and get the sale. Call today and let AMERITEL tackle your order taking needs. Your satisfaction is our number one goal!
Catalog Order Process
No matter how large, small, or complex your order taking needs are, AMERITEL has the order taking expertise to work for you. We take great pride in getting the order right for our clients. AMERITEL's blend of highly trained people and flexible technology will give your business the edge it needs over the competition, helping your business increase revenue and decrease costs.
AMERITEL has the capacity and capability to service thousands of calls each day. We custom tailor programs to meet and exceed client objectives. Our order taking system allows AMERITEL to custom script your program with logical call progression and work from your database to look up customer information and update accordingly. Our system effectively facilitates even the most complex up sell, cross sell, and special offer initiatives. Accurate totals with applicable shipping and handling and taxes can be communicated. AMERITEL records all calls taken for quality assurance purposes.
Our representatives have all the necessary information at their disposal to represent your business and get the sale. Call today and let AMERITEL tackle your order taking needs. Your satisfaction is our number one goal!
Direct Response Call Handling
Many companies do not have the capacity to handle the response
generated from their marketing efforts. At AMERITEL, we have
skilled representatives standing by around the clock to service your
calls. We give your business the capacity and presence it needs to
capture interested callers, represent your company professionally,
and make that all important 'good first impression'. AMERITEL
services response generated through the following vehicles:
- TV
- Radio
- Newspaper
- Magazine
- Catalog
- Mail
Call us today and let AMERITEL make the most of your advertising
dollars!
Registration/Reservation
Planning a seminar or other special event for your prospects and
clients to attend? Let AMERITEL'S reservation service make it a
success. We can reserve seating, give confirmation, and give the
caller specific details about the events. AMERITEL can also book
the event closest to the caller by utilizing our system's locator
module. Call AMERITEL today. We're ready to help!
Third Party Verification
AMERITEL records all calls answered for your verification needs.
We make sure that your business gets it right the first time! So
many times, customers are lost at the outset because your
services and their costs are misunderstood. AMERITEL will
support your customer acquisition effort by verifying all
information captured and communicated relevant to your service
offerings…while your customer is on the phone!
Call AMERITEL today and we'll help you get it right the first time!
Customer Service/Help Desk
Want to focus more on revenue producing elements of your business? AMERITEL recognizes that customer service and product/service support are vital to the long-term growth of your business. Providing top-notch customer care is the key to separating yourself from the competition. AMERITEL enables businesses to focus on their core revenue and growth initiatives by not losing site of the business of customer retention.
Companies that recognize customer retention is paramount will enjoy long-term growth. AMERITEL takes care of your customers for you. We help grow revenue from existing sources while you concentrate on the business of finding new ones. AMERITEL's services include:
- Customer Care Service and Support
- Problem Resolution
- Surveys/Research
- Order Status
- Product Support
- Technical Support
Call AMERITEL today. We'll take care of you…and your customers!
Message Center
AMERITEL answers your business calls 24 hours a day, 7 days a week, 365 days a year! Our answering service provides great flexibility for your business. We're there anytime you forward your calls to us. Whether you have staff meetings, absent employees, bad weather, after-hours/ weekends, vacations or full time, AMERITEL is standing by. Our system tracks ring, talk, and hold times, and we can even provide a voice screen for emergency calls. AMERITEL delivers messages via fax, voicemail, e-mail, text message, or call-in, and sends them immediately upon receipt or at intervals you determine.
To receive a quote for Telephone Answering or Voicemail Service please call us at 800-489-9139. AMERITEL has all the answers waiting for you!
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